Shipping, Returns & Refunds

Go Green Scientific, LLC Shipping Policy

At Go Green Scientific, LLC, we ship directly from our suppliers to reduce carbon emissions and streamline delivery. Whenever possible, we encourage the use of eco-conscious packaging and packing materials. Final packaging choices are made by our suppliers to ensure the integrity and quality of your products during transit.

Shipping Rates

  • Shipping costs are calculated based on product weight, dimensions, and destination.

  • At this time, we are unable to ship using customer shipping accounts.

Rush Orders

  • We will make every effort to accommodate rush requests; however, fulfillment depends on:

    • Time of day the order is received

    • Product availability

    • Supplier turnaround times

  • Not all items are eligible for overnight shipping. Please review product lead times prior to ordering.

  • Please note: rush orders and expedited shipping options have a higher environmental impact.

LTL Shipments

  • For freight or LTL (Less Than Truckload) shipments, we work closely with our partners to provide accurate estimates.

  • Due to fluctuating carrier rates, all LTL quotes are estimates only. Final charges will be confirmed at the time of shipment.


Go Green Scientific, LLC Return Policy

At Go Green Scientific, LLC, customer satisfaction is our priority. We will work with you to resolve any issues with your order as efficiently as possible.

General Returns

  • Return eligibility is subject to each manufacturer's return policy. Please contact us before initiating a return so we can confirm eligibility.

  • Customers are responsible for return shipping costs for ordering errors or other non-defective return reasons.

  • Refunds or credits will be issued once the manufacturer confirms receipt and approves the return.

Hazardous Materials

  • Due to safety and compliance regulations, hazardous materials are not eligible for return shipping.

Damaged or Defective Items

  • Please inspect your shipment promptly upon receipt.

  • Any damaged or defective items must be reported within 48 hours of delivery.

  • To initiate a damage/defect claim, email CustomerService@GoGreenScientific.com with:

    • A detailed description of the issue

    • Photos showing the damage or defect

We appreciate your business and are here to help with any concerns.